The legal agreement governing your access to and use of Mind Space across mobile applications, web platforms, and related cloud services.
Please read these Terms of Service carefully before accessing or using Mind Space. These Terms constitute a legally binding agreement between you and CrossTech Solutions, governing your access to and use of our mobile applications, web platform, and related digital sanctuary services.
Contractual Agreement: These Terms of Service ("Terms" or "Agreement") govern your access to and use of the Mind Space application ("Mind Space", "App", or "Service"), operated by CrossTech Solutions ("Company", "we", "us", or "our"), an Indian legal entity operating the brand Conscious Living.
Binding Consent: By downloading, installing, registering an account, browsing, or using Mind Space via native Android (Capacitor), iOS, Web applications and Progressive Web Apps (mindspace.consciousliving.app), or associated APIs, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you must not access or use the Service.
Age Requirements: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Mind Space independently. Minors aged 13 to 17 may only use the Service under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms. The Service is not directed to children under 13 years of age.
Account Accuracy: While Mind Space is fully operational in offline Guest Mode without registration, if you choose to enable cloud sync or register an account via Firebase Authentication (email/password credentials or Google Sign-In OAuth), you agree to provide true, accurate, current, and complete registration details, including your display name and unique username handle (@handle).
Credential Safeguards: You are solely responsible for maintaining the confidentiality of your login credentials, passwords, and device access tokens.
Unauthorized Access: You accept full responsibility for all activities that occur under your account. You agree to notify us immediately at care@mindspacemail.crosstechsolutions.in if you suspect any unauthorized access, compromised device tokens, or breach of security.
No Liability for Negligence: CrossTech Solutions will not be liable for any loss, unauthorized disclosure, or damage arising from your failure to protect your login credentials or local device security (e.g., biometric passcodes or device locks).
Limited License: Subject to your strict compliance with these Terms, CrossTech Solutions grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited license to download, install, and use Mind Space solely for your personal, non-commercial journaling, thought archiving, and wellness tracking purposes.
Sanctuary Features & Scope: The Service provides an AI-augmented personal sanctuary designed around the philosophy of Warm Minimalism, which includes:
You agree to use Mind Space strictly for lawful purposes and in accordance with these Terms. You explicitly agree NOT to:
AI Reflection & Transcription (Groq API): Mind Space offers AI-driven features (powered by Groq API integration) to transcribe voice recordings (Whisper large-v3) and synthesize or summarize journal reflections (LLaMA 3.1). AI processing occurs ephemerally in volatile memory and is never retained, logged, or used for third-party AI model training.
CRITICAL MEDICAL & THERAPY DISCLAIMER: Mind Space is a personal mindfulness, reflection, and journaling sanctuary. THE APP, ITS AI REFLECTION SUMMARIES, MOOD LOGS, AND WELLNESS INSIGHTS DO NOT CONSTITUTE MEDICAL, PSYCHIATRIC, PSYCHOLOGICAL, DIAGNOSTIC, OR CLINICAL THERAPY ADVICE. Mind Space is not a medical device, mental health clinic, or licensed healthcare provider. If you are experiencing mental health crises, acute distress, or clinical medical conditions, you must consult a qualified healthcare professional or emergency medical services immediately.
Your Data Remains Yours: You retain 100% intellectual property ownership of all journal entries, code snippets, memory logs, tags, mood ratings, and personal notes ("User Content") created or submitted by you in Mind Space. CrossTech Solutions claims zero ownership over your personal thoughts.
Limited License for Service Execution: You grant CrossTech Solutions a worldwide, royalty-free, non-exclusive license solely to host, cache, store, and process your User Content strictly as necessary to deliver app features (e.g., streak calculations, optional Firebase cloud synchronization, and AI summary generation upon your request).
Data Export & Danger Zone Purging: You maintain the absolute right to export your data (downloadable as an unencrypted my-memories.json file) or permanently wipe all stored content at any time via the self-service Danger Zone options in app Settings.
Ownership of Brand Assets: All right, title, and interest in and to Mind Space—including software code, visual identity, warm minimalist peach-blush aesthetic design systems, the animated "Thinking Blob" visual mascot, logos, UI components, animations, documentation, and trademarks ("Mind Space", "Conscious Living")—are and remain the exclusive property of CrossTech Solutions.
No Implied Rights: Nothing in these Terms grants you any right, title, or interest in CrossTech Solutions' trademarks, trade secrets, patents, or intellectual property except for the limited, revocable use license granted in Section 4.
Feature Rules & Mindful Streaks: Mind Space provides algorithmic streak calculation based on your consecutive days of mindful journaling. Core features operate in offline Guest Mode without mandatory paywalls or subscription barriers.
Future Paid Services: CrossTech Solutions reserves the right to introduce optional premium features, subscription tiers, or expanded cloud sync capacities. Any introduction of paid features or changes to existing functionality will be communicated transparently in advance.
Service Updates: We reserve the right to update, modify, enhance, or temporarily suspend features, APIs, or versions of Mind Space for scheduled maintenance, security patches, or app improvements.
Offline Availability: Mind Space is built with an offline-first architecture. While core journaling features operate locally on your device without internet access, features requiring cloud sync, weather fetching, or real-time AI reflections depend on active internet connectivity and third-party API availability.
"AS IS" & "AS AVAILABLE": MIND SPACE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
No Guarantee of Uninterrupted Operation: CROSSTECH SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, OR FREE FROM BUGS, DATA CORRUPTION, OR VIRUSES.
Cap on Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, IN NO EVENT SHALL CROSSTECH SOLUTIONS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF DATA, DEVICE DAMAGE, REVENUE, PROFIT, OR EMOTIONAL DISTRESS) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE MIND SPACE.
Indemnification: You agree to defend, indemnify, and hold harmless CrossTech Solutions and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of your violation of these Terms, misuse of the App, or infringement of any third-party rights.
Termination by You: You may terminate these Terms at any time by discontinuing use, uninstalling the App, and permanently purging your account and cloud data via the Danger Zone settings in the app.
Termination by Us: We reserve the right to suspend or terminate your access to Mind Space immediately, without prior notice, if you breach any material provision of these Terms or engage in fraudulent, abusive, or illegal activities.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Jurisdiction: Any legal suit, action, or proceeding arising out of or related to these Terms or Mind Space shall be instituted exclusively in the competent courts located in Lucknow, Uttar Pradesh, India.
| Officer Name | Saksham Singh |
|---|---|
| Designation | Grievance Redressal Officer |
| Legal Company Entity | CrossTech Solutions |
| Operating Brand | Conscious Living |
| Flagship Product | Mind Space |
| Grievance Email |
grievance@mindspacemail.crosstechsolutions.in
(Corporate: grievance@crosstechsolutions.in) |
| Customer Support Email |
care@mindspacemail.crosstechsolutions.in
(In-App Support: support@mindspace.app) |
| Registered Office & Notice Address |
Summit Building, Gomti Nagar, Lucknow, Uttar Pradesh, India, 226010 |
| Response SLA Commitment |
Acknowledgment: Within 48 hours Resolution: Within 15 business days |
Submitting Inquiries: For inquiries regarding these Terms or legal notices, please write to our Grievance Redressal Officer or reach out to care@mindspacemail.crosstechsolutions.in. For data protection and privacy inquiries, please refer to our Privacy Policy.